- Getmyprinter Backonline
- Sep 8
- 4 min read
Is your Canon printer showing “Offline” on the display? Has it stopped working and responding to your commands? When a printer goes offline, it means it’s no longer connected to your device, and this can happen for several reasons. Sometimes, the Wi-Fi light on the printer may turn off, which indicates a loss of wireless connectivity. In every case, the result is the same — the printer doesn’t print. It may receive a command but fail to produce any output.
This problem is quite common among printer users. I am a teacher who often prints assignments, reports, and attendance for my students. When I first started, I struggled with the printer, but over time, I learned how to operate and troubleshoot it. Here, I will share a few of the best methods to get a Canon imageCLASS LBP6230dw printer back online.
Basic Troubleshooting Methods
Before moving on to complex methods, I want you to be comfortable with the troubleshooting process. It usually starts with some basic things, such as restarting the devices and checking the connections. So, check the methods in detail here.
Method 1: Restart Printer and Computer
Press the Power Button on the printer until it stops flashing.
Unplug the power cable from the wall outlet.
Wait for 1–2 minutes and reconnect the power cable to the power switch.
Press the Power Button until the light turns solid green.
Click the Start button at the bottom left of your computer, then select the power icon.
Select Restart and let the computer start.
It’s a basic power cycling of the devices, which often fixes minor to major problems.
Method 2: Check Network Connection
Verify that the printer and computer are connected to the same network. If not, the printer won’t recognize any print commands. Many users overlook this step, which often causes connection issues.
To check the network connectivity on the computer and the printer:
Click the Start icon at the bottom, and search for Settings.
Go to the Network Settings and check the connected network.
On the printer, press and hold the Go button for 3 seconds to print a network report.
The printer automatically prints a network report.
Ensure that a “Connected” message is displayed on the computer. If not, reconnect the network. If you’re using a mobile device, go to the Wi-Fi icon and check the network name and the Connected message.
Method 3: Restart Router
If the network connection is fine, but the printer is still showing offline, consider restarting the wireless router. It will help establish a better connection.
Unplug the router from the power switch on the wall.
Wait for 30 seconds and reconnect the router to the main power switch.
That’s how you can ensure a better connection by restarting the router.
Advanced Troubleshooting Methods
When the basic methods don’t work, and the printer still shows an offline status, try out these methods.
Method 1: Reinstall Printer Drivers
Printer drivers are the software that helps in communication between the printer and the device. When they are faulty, the printer won’t respond to print commands. Hence, uninstall and reinstall this software to fix the offline error.
Step 1: Uninstalling
Press the Windows key on the keyboard and search for Settings.
Click on Apps from the left sidebar, and select Installed Apps.
Locate the printer driver file, click the three dots next to it, and select Uninstall.
Step 2: Reinstalling
Visit support.usa.canon and click the Support section at the top.
Search for your Canon imageCLASS LBP6230dw printer in the search bar.
Go to the Software & Drivers option, and select your operating system.
Select a suitable printer driver package, and click the Download button next to it.
The file will download into your computer’s Downloads folder.
Go to that folder and double-click on it.
Click the Run option to let it install.
An installation window will appear, and the process will be finished in a few minutes. Ensure you don’t shut down your computer during this time.
Method 2: Restart Print Spooler
If you don’t know what the print spooler is, let me tell you. It’s a feature on Windows computers that manages the printing process. If this feature is not working correctly, the printer can go offline and stop running. However, you can restart this feature on the computer to fix the issue.
Press the Windows and R keys on the keyboard to open the Run box.
Enter services.msc in the box, which will open the Services window.
Scroll down and locate the Print Spooler feature on the list.
Right-click on that feature and select Stop.
Wait for 30 seconds, and select Start.
That’s how you can restart the print spooler service and fix the printer offline error in minutes. I hope these methods have helped you to learn something valuable. Try these methods and check if the printer gets back online.
Frequently Asked Questions
How Do I Resolve an Offline Issue on My Canon Printer?
If your printer is offline, follow these methods:
Check the network connection.
Restart the printer, computer, and wireless router.
Uninstall and reinstall the printer drivers.
Restart the print spooler service on the PC.
What Makes My Canon Printer Go Offline?
From connection issues to inappropriate printer settings, there are numerous reasons for a Canon printer to go offline. Besides, if the printer drivers are out of date or corrupted, the printer won’t communicate with the computer and won’t print.
How Do I Prevent My Canon Printer From Going Offline?
In order to prevent a printer from an offline, you should follow these methods:
Ensure that the printer and computer are on the same Wi-Fi network.
Timely update the Canon printer drivers.
Check if the Wi-Fi network is within the required range.
Ensure that your printer is set as the default.
Ensure that the “Use Printer Offline” feature is off in the computer.
