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The Xerox C310 is a multifunctional printer, making it a popular choice for daily work tasks. It is widely used due to its range of capabilities. However, like many other printers, the Xerox C310 can also encounter an offline issue. So, if you have been dealing with the same issue, this guide is the right place to find solutions. This blog will tell you about all the common problems and solutions ‘How to fix the Xerox printer offline error’.


Why Does Your Xerox Printer Go Offline?

It’s important to understand why your printer suddenly goes offline. Numerous factors may contribute to this issue, and the right strategies should be used to make it online once again. Check out the common reasons behind an offline error on your printer.

  • Weak connection: If the connection between your printer and device is weak, your printer can go offline. Whether it’s a wired or wireless connection, a weak signal can cause your printer to go offline.

  • Inaccurate printer settings: Incorrect printer settings can also lead to offline issues. For instance, when your printer is not set as the default printer.

  • Out-of-date printer drivers: When the printer drivers aren’t up to date with the latest version, it can make your printer go offline, too.

  • Low ink levels: Low ink levels can sometimes affect print performance, which may lead to communication issues and cause the printer to appear offline.

All of these factors might contribute to an offline error on your Xerox C310 printer. Now, let’s check out the best methods to resolve this issue.


How to Resolve Xerox Printer Offline Error: Top 3 Solutions

Resolving the offline error on your printer involves a few simple steps. Now, let’s check some of them that are proven to provide instant results.


Solution 1: Check Your Printer Connection

The very first step you need to take is to verify the printer connection. Since network issues are a common cause, checking the connection can help restore your printer’s online status.

For a wireless connection

  1. Double-check that your printer is connected to a wireless network.

  2. Then, power on your printer and router.

  3. Verify that your Wi-Fi connection is stable and within range.

For a wired connection

  • Disconnect and reconnect your USB cord to the printer.

  • Replace your USB cable if the current one is not in good condition.

  • Verify that your Ethernet cable is set up correctly.

This process helps identify and fix connection issues with your Xerox C310 printer.


Solution 2: Restart Your Print Spooler Service

When the print spooler service is working properly, it will control all your print jobs. If your printer is offline, restarting the Print Spooler service can help bring it back online. Follow the steps below to do that:

  • Press the Windows and R keys together on your computer.

  • Then, type services.msc in the prompt box.

  • Now, right-click on the Print Spooler option and select the Restart option.

  • Finally, restart your computer and try printing a test page to confirm the issue is resolved.

By restarting the Print Spooler service, you can easily get rid of the Xerox printer offline error. Now, let’s move on to the next solutions.


Solution 3: Disable the “Use Printer Offline” Option

This method disables the “Use Printer Offline” setting, which may be causing the issue. By disabling this option, you will get your printer back online.

For Windows Users

  • Go to the Control Panel on your computer.

  • Then, click the Devices and Printers option.

  • Now, select your printer, right-click on it, and then choose “See what’s printing.”

  • Disable the “Use Printer Offline” option when you see it under the menu.

For Mac Users

  • If you have a Mac, open the System Preferences option.

  • Then, click “System Settings” and check if your printer is set to offline. If so, change its status to online.

That’s how you can get rid of the Xerox printer offline error on your computers.


Frequently Asked Questions


How Do I Get My Xerox Printer Offline to Online?

To bring your printer back online, you can try several troubleshooting steps, such as using the printer’s Control Panel to change the status to online. You can also verify the internet and cable connection if they are well-established. Moreover, disable the “Use Printer Offline” option if it is enabled on your computer. Once you do that, you will easily get rid of the offline error with your printer.


How Can I Bring My Xerox Printer Online on My Mac?

If you want to get your printer online on a Mac, follow the steps below:

  1. Make sure that the internet connection is working properly.

  2. Move on to the System Settings and click the Printers & Scanners option.

  3. Choose your printer and ensure that it’s not set to an offline status.

  4. Restart your Mac computer and printer.


How Do Low Ink Levels Make My Xerox Printer Go Offline?

When the ink levels are low in a printer, it affects the printer hardware and software and prevents the printer from functioning properly. In rare cases, very low ink levels can interrupt printing or cause communication issues with the system. In such conditions, users should check the levels and try to make their printer work online.


How to Get My Xerox Printer Back Online?

If you are someone dealing with the Xerox printer offline issue, it is compulsory to fix the error as soon as possible. The first thing to fix is to check your connections and update the Xerox printer drivers. Moreover, you can set your printer to online status and delete all the pending print jobs. Once you follow all these methods, there is a high chance that you will get rid of your printer’s offline issue.



 
 
 
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Learn ‘How to fix HP printer offline issue’ as quickly as possible? This guide has got you covered! The HP Smart Tank 7001 printer is one of the best, with a large paper tray and high ink capacity. However, it may still display errors that frustrate users. This common offline error is usually caused by connectivity issues, wrong settings, outdated drivers, and hardware faults. Sometimes, users even look for an expert to help them eliminate the printer’s offline error.


This is an easy-to-follow guide that explains ‘how to fix an HP printer that is offline’ in less time than it takes to print a page. In this guide, we examine the reasons behind offline, followed by the top 3 troubleshooting methods that provide step-by-step instructions for MacBook and Windows PC users. Follow one method at a time and move to the next only if the issue persists. Let’s dive in now!

Common Causes of HP Printer Offline Error

Before we delve into how to fix HP printer offline error, you need to look at the common causes behind this error. These common causes are described below:

  • Faulty/outdated printer driver

  • Incorrect printer settings

  • Printer queue problems

  • Hardware issues

  • Network-related problems

Once the causes are clear, it is easy to understand how to fix an HP printer that is offline. Below, we have explained three methods to resolve the HP Smart Tank 7001 printer offline problem. Let’s take a look.


Method 1: Set HP Printer as Default

This is the first method we will show you, with easy-to-follow instructions on how to fix HP printer offline error by simply setting your printer as the default. Take a look below:


For Mac

  • Click the Apple menu icon.

  • From the opened cascade menu, select System Preferences or System Settings.

  • System Preferences window appears. Select Printers & Scanners.

  • Now, select your printer from the Default printer dropdown menu to set it as the default.


For Windows

  1. Navigate to Printers & Scanners in the given search bar.

  2. After that, locate a green check mark adjacent to your printer.

  3. The printer is not set as the default if there is no green check mark.

  4. To set it as default, click the list’s printer icon to launch the main menu.

  5. Then, select the option that reads Set as Default to finish the setting.


Method 2: Disable the Use Printer Offline Mode

Here’s ‘how to fix HP printer offline by disabling the “Use Printer Offline” mode from your computer settings. Let’s take a glance:


For Mac

  • Go to System Preferences and then select Printers & Scanners or Print & Scan.

  • Then, click Options & Supplies or Open Print Queue to launch the print queue screen.

  • Now, select the Printer menu from the top.

  • You will see Resume or Unpause printing options.

  • Select either option to disable offline mode.


For Windows

  • Press the Windows icon + R keys and type the Control Panel into the opened dialog box.

  • Then, hit the OK button and select Hardware and Sound or Devices and Printers under the Control Panel window.

  • Next, select the HP Smart Tank 7001 printer from the list and right-click on it.

  • Once done, select See what’s printing or the Open print queue option.

  • Select Printer from the print queue window located at the top.

  • Now, you will see a checkmark on the Use Printer Offline option.

  • Click on it and remove the checkmark to resolve the offline error.


Method 3: Resolve Print Queue Problems

Follow the steps below to learn ‘how to fix HP printer offline error’ by clearing stuck print jobs.


For Mac

  1. Go to System Preferences > Printers & Scanners.

  2. Then, select your printer and tap Open Print Queue.

  3. Click the button to cancel the job.

  4. To remove the queue, press Command + A to select all and Command + Delete to cancel.


For Windows

  1. Go to Printer & Scanners from settings.

  2. Then, choose your HP Smart Tank 7001 printer from the list and click on it.

  3. After that, select the option that reads Open print queue.

  4. Look for the document in the print queue screen, select Document, and click on Cancel to remove it.


Frequently Asked Questions



How to Get HP Printer Back Online?

There are several ways to get your printer back online. Refer to the methods below to resolve your printer’s offline error:

  1. Updating the printer driver

  2. Clearing stuck print jobs

  3. Checking network

  4. Resolving print queue problems

  5. Disabling Use Printer Offline mode

  6. Setting the printer as the default


How Do I Reconnect HP Printer to Internet?

Learn ‘How to Connect the HP Printer’ to the internet, follow the steps described below:

  1. From the Wireless or Setup menu, you have to select Network Setup or Settings.

  2. After that, select Restore Network Settings.

  3. Make sure you know your network name and password.

  4. Then, choose the Wireless Setup Wizard option from the Setup screen.

  5. Perform the steps displayed on the screen to finish the reconnection.


Can a Paper Jam Cause HP Printer to Go Offline?

Yes, the printer may go offline if the paper becomes jammed inside. When something gets stuck inside the printer, it stops printing, causing further damage. This safety feature prevents damage by taking the printer offline, and you have to get it back online to resolve the error.



 
 
 
  • Writer: Getmyprinter Backonline
    Getmyprinter Backonline
  • Apr 11
  • 4 min read
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If you want to get your Epson EcoTank ET-8500 printer back online, you need to follow some simple troubleshooting methods. This blog will show you the best ways to fix the offline error and start printing again. Usually, printers go offline when there is an error in the network connection, printer settings, or when the ink levels are low. Sometimes, the clogged printheads can also become a big reason for an offline error with your printer. So, how to get Epson printer back online?


That’s exactly what this blog will help you with. You will get a list of the best methods to get your printer back to an online status. So, let’s go through the quick solutions to bring your printer back online.

Method 1: Disable “Use Printer Offline” Mode

The most common reason printers go offline is that they are set to offline mode on your computer. To bring them back online, you need to turn off the “Use Printer Offline” option on the computer. Follow the steps below to follow the steps below:

  1. First of all, power on your computer and go to the Start menu.

  2. Then, click the Settings option and select the Devices and Printers option.

  3. When you see your printer on the screen, right-click on it.

  4. Now, you’ll see the “Use Printer Offline” option in the expanded menu.

  5. If it is checked, uncheck it to get the printer back online.

That’s ‘how do i get Epson printer back online. If this method is not working for you, move on to the next one.


Method 2: Reinstall Your Epson Printer

Printer issues can often cause it to go offline. Hence, you must uninstall and then reinstall the printer to get it back online.


For Windows

  • First of all, head to the control panel on your computer.

  • Then, choose the Devices and Printers option under that.

  • Now, right-click on your printer when you see it and click Remove Device.

  • After that, hit the “Add a printer” option under the Devices and Printers option using the on-screen prompts.


For Mac

  • Go to the System Preferences option on your Mac from the Apple menu.

  • Then, right-click on the Print & Scan screen and select the “Reset Printing System” option.

  • This method will clear all print jobs and fix any existing printer errors on your Mac.

  • When you have done the reset, choose “Add Printer or Scanner” and choose your printer.

  • Finally, continue with the on-screen prompts to reinstall the printer drivers.

With these steps, you can remove and reinstall your printer on your device. If these methods don’t work for you, check more steps to learn how to get Epson printer back online.


Method 3: Update the Printer Drivers

Outdated printer drivers are a common reason for an offline error. They’re essential for your printer to process print commands correctly. If they are not up to date, you can face many challenges during your printing routine.

Let’s look at the steps below to update your printer drivers:

  1. First of all, head to the Epson Support page.

  2. Then, search for your printer in the search bar.

  3. Now, choose your device and move on to the Downloads section.

  4. Open the Drivers menu and download the required printer drivers.

  5. Once you have downloaded them on your computer, continue with the on-screen prompts.

  6. Finally, install them from your Downloads folder on your computer.

This is how you can update the drivers and get your Epson EcoTank ET-8500 printer back to an online status.


Method 4: Cancel Print Jobs

Sometimes, an overloaded print queue can also make your printer go offline. So, how to get Epson printer back online in this condition? Follow the steps below:

  • First of all, head to the Control Panel on your Windows computer.

  • Then, move on to the Devices and Printers under the Control Panel.

  • Once you see your printer, right-click on it and choose “See what’s printing.”

  • Finally, hit the “Cancel all print jobs” option.

By canceling the print jobs from your print queue, you can easily remove the offline error from your Epson EcoTank ET-8500 printer.


Frequently Asked Questions


Why Does My Epson Printer Keep Going Offline?

If your printer keeps going offline, it can happen due to several reasons, such as out-of-date printer drivers, incorrect printer settings, unstable internet or wired connections, physical damage to the printer, etc. Moreover, low ink levels and clogged print heads can also cause this issue.


Why Is My Epson Printer Offline but Connected to WiFi?

If your printer is connected to WiFi but still shows offline, it could be due to a weak connection, outdated drivers, a large print queue, or the printer not being set as the default. This is why your printer shows an offline status even if it is connected to a wireless network.


How Do I Get My Epson Printer From Offline to Online?

If your printer is offline, you can easily fix it using some of the best methods. For instance, you can check the connectivity of your printer, set your printer as the default, delete the pending print jobs, and check your printer for any physical damage. Besides, update your printer drivers and firmware to get your printer online.


 
 
 

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